Education

What is a Help Desk? 7 Ways a Help Desk Can Improve Customer Retention

Posted on

According to a Microsoft study, 90% of global customers expect brands and organizations to provide an online self-service portal. According to Statista, 62% of customers expect businesses to share an email response within 24 hours. From ticket assignments to notifications and alerts, help desk automation software can help you automate mundane tasks and enhance team […]

Education

NET Programming .NET Certification Training .NET Course

Posted on

Until that time, learners can still access training for the previous version of the exam. The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. Extensive learning content, videos, flashcards, games, […]